Water Infrastructure

Project Scope: Design a new process to resolve sewer main excursions impacting customers across the country in half the time of the current process.

Our client maintains the sanitary and storm sewer infrastructure across the country. Many of the assets are over 100 years old and as the country grows, a number of excursions occur with the system. Relevate worked with the client to build a high performing team to address the problems and design a new process that put the focus on the customer’s needs. Lean tools such as Pull Planning and Kanban. The result was a 50% reduction in cycle times and >10% reduction in the total design cost. In addition, by working together in new ways the team was able to identify an increasing number of low cost solutions, resulting >$15M in savings.

As a result of the success of this first project, work with this client has continued for over two years and many more improvements.

FACTS:

• Savings: EU 15M
• Cycle times (reduction) : 50%
• Total design cost savings: 10%
• No. of projects completed: 5